Returns & Exchanges

At Snag, we want you to love your fit as much as we do, so we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your new pieces aren't quite right, we're committed to making the exchange or refund process as seamless as possible.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

  • 3.
    Label and Ship

    Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund or ship out your exchange items within 5-7 business days.